How a leading global e-commerce marketplace leveraged TerraPay to simplify its cross-border pay-out capabilities
Overview
In this case study, we focus on how our client, a leading global e-commerce marketplace, sought to enhance their pay-out capabilities for its customers, particularly in the ASEAN countries.
With an aim to provide a cost-effective and efficient solution for cross-border fund transfers to bank accounts and mobile wallets, the e-commerce marketplace giant partnered with TerraPay.
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Identifying challenges
Expensive pay-outs
Lack of visibility and monitoring
Complex and time-consuming
payment processes
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Sukesh Malliah
Regional Director – Asia Pacific
Our approach
We collaborate to innovate. Our approach to driving success and addressing our client’s challenges was rooted in meaningful collaboration, trust and communication, backed by a strong payments infrastructure and unmatched compliance capabilities, resulting in:
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99%
success rate
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97%
transactions completed in <1 minute
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115K+
unique receivers, with coverage of all the leading banks in the region
With customised global payment solutions, we empowered our client to bring down the existing barriers of slow, opaque, expensive, and inefficient payments while pushing the boundaries of borderless growth.